deactivate call divert- HELP!

[Anonymous]

I have typed ##002# and ##21# to deactivate call divert on my sony ericsson Z530i with O2 pay as you go but my phone is still diverting!!!
Does anyone know any other codes. I have even rung O2 - they told me the codes i have done. I also have the symbol on my screen to show divert is still on!!

[Anonymous]

Have you tried #21#.

[Anonymous]

Is your voicemail turned on? If so it will reactivate unless you call 1760 to turn it off.

[Anonymous]

Thanks for advice - I have had to reset my phone. Just finished inputting all my contacts.

[Anonymous]

As prking says, as its a network setting you need to dial 1760 to cancel the voicemail divert, nothing else will do it unless you call customer services on 4445.
When you dial 1760 be sure to listen to the whole recorded message as the divert reconfiguration is in progress while it is being played.