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SL11
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hey, I recently started a O2 contract after signing up to a virgin media broadband package. As part of the package, my o2 plan should have 6GB data but currently O2 is only giving me 3GB?

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gmarkj
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It will be doubled once Volt has been activated @SL11 

See if this guide helps:

Volt Megaguide 

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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SL11
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Thank you for the reply, however Virgin also cancelled my broadband plan as they found out they cant install fibre after an engineer visit. So then how do i cancel this O2 plan?

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MI5
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@SL11 

Guide: Cancelling Your Contract 

Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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