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data

Anonymous
Not applicable

on ‎12-10-2014 15:40

on ‎12-10-2014 15:40

why hasn't my data increased on changing to 4g. my wife has the same phone and i pay the bill. She got an additional 250mb upto 1000mb but i am stuck at 750mb.

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Anonymous
Not applicable

‎12-10-2014 15:43 - edited ‎12-10-2014 15:45

‎12-10-2014 15:43 - edited ‎12-10-2014 15:45

What tariff are you on ?

Do you want more data ?

Look in yiur myo2 or speak to customers service on 202
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jonsie
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on ‎12-10-2014 15:44

on ‎12-10-2014 15:44

Only customer service can answer that. Call them or try webchat.

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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MI5
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on ‎12-10-2014 16:17

on ‎12-10-2014 16:17

We don't know and can't see your accounts I'm afraid so you will have to contact CS to ask the question
http://www.o2.co.uk/contactus
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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