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Anonymous
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data usage query

At 21:45 I received a text from O2 "You've used 80% of your inclusive data .."

At 22:07 I received another text from O2 "You've used all your inclusive data"

I didn't do anything with my phone between these times, so how can the data allowance be used up?

 

Tony

 

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Registered: ‎17-03-2015

Re: data usage query

[ Edited ]
Posts: 67,876
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Registered: ‎14-01-2013

Re: data usage query

Hi @Anonymous You may want to give CS a call tomorrow to check this out....unless it resets itself overnight..

http://www.o2.co.uk/contactus

*The Game Is On*


Posts: 86,102
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Registered: ‎04-04-2012

Re: data usage query

The data could have been used anytime throughout the day.
The systems don't update in real time.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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Registered: ‎04-01-2009

Re: data usage query


@MI5 wrote:
The data could have been used anytime throughout the day.
The systems don't update in real time.

That ^^^