Re: data not working in ireland

Ciaran · ‎26-07-2018

Hi,

I've just got an O2 number.

Works fine in UK.

But when I travelled to Ireland, data isn't working.

Data roaming turned on.

Anyone know what I need to do?

Ciarán

Cleoriff · ‎26-07-2018

@CiaranRing customer services to check you have the right bolt on applied. Or your APN setting may be wrong..

https://www.o2.co.uk/contactus

You could try a manual network search as well and keep rebooting the phone

Welcome to the forum by the way

Veritas Numquam Perit

MI5 · ‎26-07-2018

@Ciaran you might have a roaming bar on your account too.

As customer services to check all account settings, specifically the correct data bolt on for the type of phone you are using.

PS. If you have an iPhone, try changing your apn to "mobile.o2.co.uk"

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

EmilieT · ‎27-07-2018

Hi @Ciaran, and welcome to the Community Did you get a chance to follow the advice in the replies above yet? Please let us know if it helps you get your data working in Ireland or if you need further help

Thanks @Cleoriff and @MI5 for the info!

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