cancel
Showing results for 
Search instead for 
Did you mean: 

data charging

Anonymous
Not applicable

Hi  , i want to know why o2  seems fit to keep charging me £1  every day i don`t use my iphone it`s most annoying ,i know it`s just a paltry pound ,but it is the principle of the matter . 3 times this has happened now ..  Any one here know why this is happening ,cheers.

Message 1 of 21
3,361 Views
1 ACCEPTED SOLUTION

Accepted Solutions

viridis
Level 56: Guvnor
  • 13536 Posts
  • 106 Topics
  • 309 Solutions
Registered:
I can only assume it's a Web daily charge as even though you aren't using the phone, it is still connecting to the Internet.

View solution in original post

Message 2 of 21
2,681 Views
20 REPLIES 20

viridis
Level 56: Guvnor
  • 13536 Posts
  • 106 Topics
  • 309 Solutions
Registered:
I can only assume it's a Web daily charge as even though you aren't using the phone, it is still connecting to the Internet.
Message 2 of 21
2,682 Views

MI5
Level 94: Supreme
  • 150494 Posts
  • 643 Topics
  • 28665 Solutions
Registered:
Turn off mobile data on your phone. This will prevent the phone accessing any data services and thus prevent the £1 web daily charge.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 3 of 21
2,676 Views

Bambino
Level 85: Esteemed
  • 24212 Posts
  • 1054 Topics
  • 3800 Solutions
Registered:

@MI5 Not being an iPhone user, should the OP also turn off WiFi Assist?

I DO NOT WORK FOR O2



Funniest-Thread-2
Message 4 of 21
2,667 Views

MI5
Level 94: Supreme
  • 150494 Posts
  • 643 Topics
  • 28665 Solutions
Registered:
They can do, but with data turned off the phone won't be able to access it anyway.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 5 of 21
2,661 Views

jonsie
Level 94: Supreme
  • 94862 Posts
  • 611 Topics
  • 7079 Solutions
Registered:

You might want to think about changing your tariff unless you leave mobile data off permanently.

Message 6 of 21
2,660 Views

Curr946
Level 26: Upbeat
  • 2174 Posts
  • 133 Topics
  • 44 Solutions
Registered:
Agree, much better plans available.
Current Phone: Sony Xperia XZ Premium
Message 7 of 21
2,656 Views

MI5
Level 94: Supreme
  • 150494 Posts
  • 643 Topics
  • 28665 Solutions
Registered:

@Curr946 wrote:
Agree, much better plans available.

Not if you only send 3 texts a day and make 1 phone call a week.......

Point is, we can't assume there are better plans available as we don't know the intended use of the phone.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 8 of 21
2,644 Views

Bambino
Level 85: Esteemed
  • 24212 Posts
  • 1054 Topics
  • 3800 Solutions
Registered:

Thanks for the clarification @MI5. I wasn't sure if WiFi Assist forced Mobile Data to turn on automatically.

I DO NOT WORK FOR O2



Funniest-Thread-2
Message 9 of 21
2,643 Views

MI5
Level 94: Supreme
  • 150494 Posts
  • 643 Topics
  • 28665 Solutions
Registered:
No, I don't believe so, but a good point nonetheless..
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 10 of 21
2,640 Views