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data bolt on

csttsc
Level 1: Joiner
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on ‎16-01-2017 11:49

on ‎16-01-2017 11:49

My normal data allowance is 750mn/mth. Why wenn I buy a data bolt on (of 500mb) does it seem to get used up in minutes...but my useage of my phone has not changed?

 

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MI5
Level 94: Supreme
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on ‎16-01-2017 11:57

on ‎16-01-2017 11:57

It shouldn't do as data and calls are completely separate.
I'd give customer services a call to check what's going on http://www.o2.co.uk/contactus
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Marjo
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on ‎23-01-2017 11:34

on ‎23-01-2017 11:34

Hi @csttsc How's it going? Did you manage to contact CS to find out what was happening with your data?

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