customer service please!

[simba29]

Is there any way I can contact customer support that isn't via phone? I am currently in Asia, so unable to call them, and need help discussing my bill with o2. The website just loops you round and round with no option for email or live chat! *rolls eyes* Thanks.

[Bambino · Accepted solution]

@simba29 You can download Skype: Guide: A Guide to Skype and then speak to the Payment Management Team for free on +44800 902 0217.

The opening times UK time are:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm
Sunday – 9am to 6pm

https://www.o2.co.uk/help/account-and-billing/payment-support

You can also reach O2 via social media:
Facebook (https://o2uk.co/O2CFB), Twitter (https://o2uk.co/O2CTW), or Instagram (https://o2uk.co/O2CIG)

As this is a holiday weekend and Monday and Tuesday are official Bank Holidays, you most likely won't get through until Wednesday at the earliest.