credit check

[Anonymous]

I applied for a phone 4 days ago now but still heard nothing . I spoke to live chat and they said its been sent over to credit check. Does anyone know how long this should roughly take before i get and answer? Thank you

[jonsie · Accepted solution]

A credit check normally is done the same day so maybe they will be asking for a refundable deposit. Only customer service can answer this I'm afraid.

[Anonymous]

Wonder if the phone you chose Is out of stock

[jonsie]

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@Anonymous wrote:
Wonder if the phone you chose Is out of stock

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That's quite likely too but in that scenario the OP would have received acceptance emails I would have thought.

[Cleoriff]

Hi @Anonymous Give customer services a call today to check out the status of your order. http://www.o2.co.uk/contactus.  Don't use live chat. Best of luck.

[MI5]

As this is a customer to customer forum we have no way of knowing what's happening I'm afraid.
Call customer services and they can see what the status of your order is.

[Anonymous]

Thank you for your comments . I spoke to 02 and they said been i applied on a friday it takes longer due to weekend . I should hear something today

[Cleoriff]

Best of luck @Anonymous

[jonsie]

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@Anonymous wrote:
Thank you for your comments . I spoke to 02 and they said been i applied on a friday it takes longer due to weekend . I should hear something today

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Fingers crossed for you @Anonymous

[MI5]

Good luck