cracked screen

[Anonymous]

hi i got a new sony experia z3 on pay monthly just over a week ago and today i accidently dropped it and cracked the top right of the screen can i get it repaired at all??thanks

[Cleoriff]

Hi @Anonymous

Have you got insurance on the phone? If so it probably is covered for damage. If not it wont be covered by warranty. You need to get Sony to look at the repair..

[Anonymous]

no i didnt get any insurance wish i did though

[Cleoriff · Accepted solution]

Then you need to contact Sony to ask them for a repair cost? Contact info here

http://www.sony.co.uk/support

[Anonymous]

ok i will give them a phone straight away, thank you

[Cleoriff]

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@Anonymous wrote:

ok i will give them a phone straight away, thank you

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Just a word of advice....after it is repaired you really need to think about looking for insurance. It is an expensive piece of kit to be without cover. Shop around.... there are some good deals to be had

Best of luck

[Bambino]

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@Cleoriff wrote:

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@Anonymous wrote:

ok i will give them a phone straight away, thank you

---

Just a word of advice....after it is repaired you really need to think about looking for insurance. It is an expensive piece of kit to be without cover. Shop around.... there are some good deals to be had

Best of luck

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A case to absorb the shock of a fall and a screen protector probably wouldn't go amiss either.

[jonsie]

Check your home insurance to see if you are covered for personal items. There will probably be an excess to pay but it could be cheaper than paying Sony. 

[Anonymous]

hi @Anonymous

If you pay for your Bank account, check with your Bank if you get mobile insurance.A lot of the Accounts that are paid include this. fingers crossed

[jonsie]

With bank accounts you need to hasbeen preregistered it. They won't pay out on a phone just registered solely to make a claim.