could someone%20explain%20my%20bill%20in%20particular%20the%20data%20usage?

[Rae44]

I just dont understand, is the time stamp the amount of time or the actual time the internet was accessed? could someone just go through the data bit for me? sorry!! For instnce it says wap, idata and modem....and if the volume is a higher number than one other day but with a shorter time does that mean i sent or received pictures, or watched youtube for example? would the data include my imessages and whatapps?

Please explain this for me!!

[MI5 · Accepted solution]

@Rae44 

Probably best to call customer service as we can’t see your account or know what your tariff is. 

IData would be any data used on your mobile which would cover YouTube, WhatsApp and internet etc. 

https://community.o2.co.uk/t5/Welcome-News/How-to-find-help-amp-contact-O2-A-Guide/m-p/1201413#M2924...

[Bambino]

@Rae44  Looking at the screenshot you posted it doesn't appear that you've been charged for anything.

[TallTrees]

Hello @Rae44 

I just wondering why a need has arisen on that screen-shot bill/account

when it is for 2017?

@Bambino  and  @MI5 

Sometimes there are very strange requests

Bye for now TallTrees

[Bambino]

Hadn't actually noticed that, @TallTrees, but you're correct. Not much point in posting a screenshot of a bill that's nearly two years old. Doesn't really make any sense.

[Rae44]

I’m asking for advice, why do you need to know why? Nosy much??

[jonsie]

then call them

https://community.o2.co.uk/t5/Other-Products-and-Services/Coronavirus-Covid-19-Community-Help-and-Su...