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could someone%20explain%20my%20bill%20in%20particular%20the%20data%20usage?

Rae44
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I just dont understand, is the time stamp the amount of time or the actual time the internet was accessed? could someone just go through the data bit for me? sorry!! For instnce it says wap, idata and modem....and if the volume is a higher number than one other day but with a shorter time does that mean i sent or received pictures, or watched youtube for example? would the data include my imessages and whatapps?

Please explain this for me!!20**Personal info**.png

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MI5
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@Rae44 

Probably best to call customer service as we can’t see your account or know what your tariff is. 

IData would be any data used on your mobile which would cover YouTube, WhatsApp and internet etc. 

https://community.o2.co.uk/t5/Welcome-News/How-to-find-help-amp-contact-O2-A-Guide/m-p/1201413#M2924...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
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@Rae44 

Probably best to call customer service as we can’t see your account or know what your tariff is. 

IData would be any data used on your mobile which would cover YouTube, WhatsApp and internet etc. 

https://community.o2.co.uk/t5/Welcome-News/How-to-find-help-amp-contact-O2-A-Guide/m-p/1201413#M2924...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Bambino
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@Rae44  Looking at the screenshot you posted it doesn't appear that you've been charged for anything.

I DO NOT WORK FOR O2



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TallTrees
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Hello @Rae44 

I just wondering why a need has arisen on that screen-shot bill/account

when it is for 2017?

@Bambino  and  @MI5 

 

Sometimes there are very strange requestscool

Bye for now TallTrees



HAPPINESS IS BEE SHAPED

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Bambino
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Hadn't actually noticed that, @TallTrees, but you're correct. Not much point in posting a screenshot of a bill that's nearly two years old. Doesn't really make any sense.

I DO NOT WORK FOR O2



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Rae44
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I’m asking for advice, why do you need to know why? Nosy much??
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jonsie
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