cancel
Showing results for 
Search instead for 
Did you mean: 

coronavirus and%20payments

GeraintDJ
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

As a Sim only customer and someone who is awaiting Furlough, I am unable to pay my bill for the next 3 months what are my opyions?

Message 1 of 7
735 Views
1 ACCEPTED SOLUTION

Accepted Solutions

O2James
O2 Support
O2 Support
  • 55 Posts
  • 0 Topics
  • 7 Solutions
Registered:
You can reach the Payment Management team on 0800 902 0217.

The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm

https://www.o2.co.uk/help/account-and-billing/payment-support
signature

View solution in original post

Message 3 of 7
730 Views
6 REPLIES 6

jonsie
Level 94: Supreme
  • 93219 Posts
  • 609 Topics
  • 6975 Solutions
Registered:

O2James
O2 Support
O2 Support
  • 55 Posts
  • 0 Topics
  • 7 Solutions
Registered:
You can reach the Payment Management team on 0800 902 0217.

The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm

https://www.o2.co.uk/help/account-and-billing/payment-support
signature
Message 3 of 7
731 Views

GeraintDJ
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

O2James Thank you for such a quick response I've been searching for numbers and other means of contact most of the morning 

Message 4 of 7
714 Views

Kiddy1510
Level 1: Joiner
  • 1 Posts
  • 0 Topics
  • 0 Solutions
Registered:
Like to cancel my phone insurance need to cut costs as I am on furlough from work
Message 5 of 7
708 Views

jonsie
Level 94: Supreme
  • 93219 Posts
  • 609 Topics
  • 6975 Solutions
Registered:

gmarkj
Level 66: Unequalled
  • 12067 Posts
  • 94 Topics
  • 1124 Solutions
Registered:
You need to call @Kiddy1510

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

Message 7 of 7
692 Views