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Anonymous
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Hi i applyed for a contract phone today online and it said i have to pay£50 upfront depoist because of my credit rating but i will get the depoist back after i pay the first 3months, does this mean if i pay the £50 depoist i can get the contract?
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Cleoriff
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Hi @Anonymous Yes this is what it usually means. They monitor your payments for the first three months and if you have paid on time with no debt your deposit will be returned...

http://service.o2.co.uk/IQ/SRVS/CGI-BIN/WEBCGI.EXE?New,Kb=Companion,question=ref(User):str(Mobile),CASE=22526

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Cleoriff
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Hi @Anonymous Yes this is what it usually means. They monitor your payments for the first three months and if you have paid on time with no debt your deposit will be returned...

http://service.o2.co.uk/IQ/SRVS/CGI-BIN/WEBCGI.EXE?New,Kb=Companion,question=ref(User):str(Mobile),CASE=22526

Veritas Numquam Perit

Girl in a jacket
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jonsie
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Three payments in full and on time and the £50 is refunded to your account on the 4th bill. I would advise keeping the direct debit in place that O2 set up for you. 

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MI5
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After 3 payments you can call CS to choose how you get the deposit back.
It can be refunded to tour bank or added to your bill as a credit to pay further bills from.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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