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contract prices

Anonymous
Not applicable
Can you explain why my £26 month contract, which I took through Carphone Warehouse, always seems to be more every month, when I never go over my allowance. I was under the impression it remains the same every month 😞
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Cleoriff
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Hi @Anonymous Have you checked your account through MyO2? http://www.o2.co.uk/myo2

This should give you a breakdown of all charges....

If you want to check by contacting CS http://www.o2.co.uk/contactus

Veritas Numquam Perit

Girl in a jacket

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Cleoriff
Level 94: Supreme
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Hi @Anonymous Have you checked your account through MyO2? http://www.o2.co.uk/myo2

This should give you a breakdown of all charges....

If you want to check by contacting CS http://www.o2.co.uk/contactus

Veritas Numquam Perit

Girl in a jacket
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MI5
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Some calls and text messages (also MMS) aren't included in your contract allowances, so they can take your bill over.
Also check if you are paying insurance or for any other extras that CPW may have included.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Martin-O2
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Hey @Anonymous welcome to the community! 

 

I find calls to the bank and other organisations with 0845/0300 numbers push my bill up a bit but as the guys have advised above check your itemised bill to see where the extra charges have come from. 

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