confused over when monthly contract phone will be delivered

[Anonymous]

HI all i ordered a pay monthly contract amazon fire phone on the 17th of april i think i passed as i got the legal documents and a few other emails and the last one i got was ur order is being processed and will be dispatched shortly i havent heard anything since its been a week now ive spoke to 3 different advisors one said it would take 1-2 days another said they did not know when it will be in and another said it will be delivered on the 30th of april but i havent received a email or text to confirm this im very confused as i dont know where i stand

[Cleoriff]

Have a look in My O2 to see the order status...

http://www.o2.co.uk/myo2 If nothing showing then you will have to ring customer services again...

http://www.o2.co.uk/contactus

[MI5]

You won't get the email until the phone is picked up by the courier.
It could be another issue of no stock and you are advised to contact CS by phone to check.
http://www.o2.co.uk/contactus

[Anonymous]

I think it must be stock as it's saying 1-2 weeks for home delivery on the website.

[Cleoriff]

Usual story. Show online as in stock. Take your money....and then the waiting game begins

[MI5]

Same old story......

[viridis]

And getting more common it seems.