on 23-10-2019 14:57
Hi i've longed on to my direct debit and im paying an extra £10 on top of my bill i was just wondering if this has anything to do with insurance on the phone.
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on 23-10-2019 15:04
on 23-10-2019 15:04
Look in your MyO2 http://www.o2.co.uk/myo2 and you will see a full breakdown of all charges.
on 23-10-2019 15:00
Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
Link to our guide on how to contact them can be found here
on 23-10-2019 15:04
on 23-10-2019 15:04
Look in your MyO2 http://www.o2.co.uk/myo2 and you will see a full breakdown of all charges.
on 23-10-2019 15:04
on 23-10-2019 15:04
@ellierose217769 What is the extra £10 charge for? See if this guide helps: https://community.o2.co.uk/t5/How-to-Guides/Have-you-fallen-for-or-been-conned-into-a-premium-rate-s...
on 25-10-2019 15:02
on 25-10-2019 15:02
Hey @ellierose217769 have you had any luck finding out what the £10 charge was for?
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