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complaint!

Anonymous
Not applicable

i have been trying to call you for a while now about an issue i have on 202 and your automated service keeps telling me you are closed, please get in touch with me

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jonsie
Level 94: Supreme
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Unfortunately this is a customer forum so O2 won't pick up any posts about contacting you. It may be that they closed early for the bank holiday so call them around 8.30am.

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jonsie
Level 94: Supreme
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Unfortunately this is a customer forum so O2 won't pick up any posts about contacting you. It may be that they closed early for the bank holiday so call them around 8.30am.

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MI5
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The only ways you can contact CS are here http://www.o2.co.uk/contactus
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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Cleoriff
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This is the second person posting today telling us CS is closed? I wasn't aware they were closed on a BH....it doesn't state this?

Veritas Numquam Perit

Girl in a jacket
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Beenherebefore
Level 32: Blockbuster         
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Probably somebody forgot to put a "closed" message on the website in their rush to get away.
"My life is a facsimile of a sham"
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Anonymous
Not applicable

Thanks  all, in the states atm, so didnt realise it was a uk bank holiday, ill contact them tomorrow, cheers again all for the help slight_smile

 

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MI5
Level 94: Supreme
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They usually update the contact page but as I said on the other thread, no updates today.......
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 7 of 7
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