combining two contracts together

[Melanie4]

Hi there I need some help!

My O2 phone got stollen this morning and I didn't have insurance. I visited an O2 store and they mentioned that I could get another contract out and combine the existing contract with the new one as I still need to pay off the device price can this be done and how

[Bambino]

@Melanie4 The first thing you need to do is report the phone as stolen: Lost or Stolen O2 Device

[gmarkj · Accepted solution]

Not really no @Melanie4 . 

You need to report the old phone stolen, which means both the phone and the sim will get blocked, and o2 will send out a new sim.

If you take out another contract then you will be paying for two phones (devices) and two sets of airtime as you cannot separate them out for a minimum of 2 years from when you signed the contract...