This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

chat

Anonymous
Not applicable

on ‎08-12-2017 20:28

on ‎08-12-2017 20:28

where are the chat people tonight. i have been waiting two hours to get something sorted and no-ones available at all

Message 1 of 9
1,327 Views
0 Kudos
8 REPLIES 8

MI5
Level 94: Supreme
  • 144166 Posts
  • 634 Topics
  • 27624 Solutions
Registered:

on ‎08-12-2017 20:29

on ‎08-12-2017 20:29

Try a different browser or try clearing your cache and cookies.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 9
1,325 Views
0 Kudos

pgn
Level 74: Whizz kid
In response to MI5
  • 35779 Posts
  • 227 Topics
  • 1582 Solutions
Registered:

on ‎08-12-2017 20:31

on ‎08-12-2017 20:31

Or take to Twitter (@O2) or Facebook...

Links to O2 Social Media Team here
NoAccountAccess

O2CommunityAward
Message 3 of 9
1,323 Views
0 Kudos

jonsie
Level 94: Supreme
In response to pgn
  • 93177 Posts
  • 609 Topics
  • 6967 Solutions
Registered:

on ‎08-12-2017 20:39

on ‎08-12-2017 20:39

Waiting 2 hours I'd have been calling them

#justsaying

http://www.o2.co.uk/contactus

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


Message 4 of 9
1,311 Views

MI5
Level 94: Supreme
In response to jonsie
  • 144166 Posts
  • 634 Topics
  • 27624 Solutions
Registered:

on ‎08-12-2017 20:40

on ‎08-12-2017 20:40

or try us slight_smile
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 5 of 9
1,309 Views

Cleoriff
Level 94: Supreme
In response to MI5
  • 122810 Posts
  • 826 Topics
  • 7466 Solutions
Registered:

on ‎08-12-2017 20:48

on ‎08-12-2017 20:48

The chat bot box is opening ok....so that part is working. However it is a Friday night....Smiley Frustrated

Veritas Numquam Perit

Girl in a jacket
Message 6 of 9
1,299 Views
0 Kudos

jonsie
Level 94: Supreme
In response to Cleoriff
  • 93177 Posts
  • 609 Topics
  • 6967 Solutions
Registered:

on ‎08-12-2017 20:51

on ‎08-12-2017 20:51

@Cleoriff wrote:

The chat bot box is opening ok....so that part is working. However it is a Friday night....Smiley Frustrated

I can understand that but two hours.... sheesh! 

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


Message 7 of 9
1,295 Views
0 Kudos

pgn
Level 74: Whizz kid
In response to MI5
  • 35779 Posts
  • 227 Topics
  • 1582 Solutions
Registered:

on ‎08-12-2017 20:52

on ‎08-12-2017 20:52

Yeah, we're on fire tonight, @MI5devil

Links to O2 Social Media Team here
NoAccountAccess

O2CommunityAward
Message 8 of 9
1,292 Views
0 Kudos

MI5
Level 94: Supreme
In response to pgn
  • 144166 Posts
  • 634 Topics
  • 27624 Solutions
Registered:

on ‎08-12-2017 21:06

on ‎08-12-2017 21:06

@pgn wrote:

Yeah, we're on fire tonight, @MI5devil

and not even 1 page yet...... Tut !

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 9 of 9
1,281 Views
0 Kudos
Top Kudoed Authors
View All
Top