charge for calling eu countries

[Anonymous]

Hi,

Eu regulation states provider can charge a maximum of 5p a minute after 30april2016 for calls between eu numbers (eg from uk to your family in spain) . before 30april 2016 this was 17p.

link www.expertreviews.co.uk/mobile-phones/1403479/eu-roaming-charges-all-change-on-april-30th

o2 is charging 150p a minute for calls to the eu while part of the eu. Why is this? And why has this increase so much?

[MI5]

This is the 3rd time you've posted this - where are you getting this info from?

[Anonymous]

yes was adding it the the right category

what info, the 150p a minute o2 is charging or the eu capped rates?

eu capped rates: http://www.expertreviews.co.uk/mobile-phones/1403479/eu-roaming-charges-all-change-on-april-30th

[MI5]

The directive applies "whilst travelling" not for calls from the UK.

[Anonymous]

so for calling a uk number from spain o2 will charge 5p but for calling a spain number from uk 150p?

That doesnt look right

[MI5]

Yes, that's the way it is currently.
Mind you when we exit the EU who knows what will happen!

[Anonymous]

that smells like a rip off

[MI5]

Of course it is.
If you want to call Spain from UK you need a Spanish sim.
I have a French sim for all my calls to France as the tariff I have includes 2000 mins or calls back to France whist I am roaming in UK.

[Cleoriff]

Actually O2 changed O2 travel options on the 8th April. It was quite clear at the time...you could either opt in or out. When calling to and from Spain I use Tugo over wifi or skype or whatsapp and even messenger...

[MI5]

Tugo will still cost you £1.50 pm if calling Spain from UK.