changing user name and password, new person in this role, previous person left company

[Anonymous]

I am new in this role and the person who had this role before was the primary person who logged in and accessed all the information.

Can you please instruct me on how I can change the user and login details, as I do not know what they are

[Cleoriff · Accepted solution]

Hi @Anonymous either you or your company will need to contact customer services as this will be for them to sort out https://www.o2.co.uk/contactus

[MI5]

I'm guessing this may be a business account related question, in which case you need to call 8002 to speak to business customer services.

[Marjo]

Good afternoon @Anonymous! How are you getting on? Did you manage to sort out the account details with customer service? Please keep us updated on your progress.