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changing tariffs

Anonymous
Not applicable

I bought a sim card and topped it up with 10 pounds hoping I could phone international at low rates Lost all the money. Probably the sim was with a tariff already Did not know. Then topped up with 15 pounds change the tariff-was even given the confirmation but it still doesn`t work What is this? Am I illiterate or o2 information is not clear at all?

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adamtemp64
Level 66: Unequalled
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as in pay as you go this section is for contracts

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

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