on 29-06-2020 11:50
on 29-06-2020 11:53
You'll need to call customer service.
Guide: Coronavirus Community Help and Support
The best number to call on appears to be 0800 587 4005
on 29-06-2020 12:41
on 29-06-2020 12:41
All info here
https://www.o2.co.uk/help/phones-sims-and-devices/how-to-keep-your-mobile-number
Veritas Numquam Perit
on 08-07-2020 12:37
on 08-07-2020 12:37
Hey @grahamcampbell just checking if this has been sorted for you?
→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help
If you'd like to take part, why not register?