changing number due to harassment

[Chris-2612]

HI , can someone advise how i can change my o2 number as i keep getting harrasment calls etc i want a new number pay monthly . due to covid i cant phone o2 

[Cleoriff]

Hi @Chris-2612 

You need to contact O2. You are allowed 1 change free of charge

Guide: Coronavirus Community Help and Support 

[Chris-2612]

tried to phone its automated and asked my reason and hung up on me . 

[jonsie]

choose any option on any of the numbers

you need to keep trying

[Cleoriff]

@Chris-2612 

Ring any number. Press ANY option even fraud. As long as you get someone to answer they should help. It has worked for others.

[Bambino · Accepted solution]

@Chris-2612 Until you're able to get through to customer service, block the numbers if you can.

How to block a number:

https://www.samsung.com/us/support/answer/ANS00062352/

https://support.apple.com/en-us/HT201229