Solved: Re: changing e mail address

Anonymous · ‎18-09-2017

how do I change my e mail address, I can't find any information to tell me. My current one that you have has been removed

MI5 · ‎18-09-2017

Log into your MyO2 and go the the section called "manage my details"
You need to change your username which is the same as your email address.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎18-09-2017

Log into your MyO2 and go the the section called "manage my details"
You need to change your username which is the same as your email address.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

MI5 · ‎18-09-2017

Direct link here https://accounts.o2.co.uk/manage

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Marjo · ‎19-09-2017

Hello @Anonymous how are you getting on with changing your email address in My O2? Did you manage to do it yet?

Should look like this in My O2 as per MI5 suggestion above (thanks @MI5!):

O2

changing e mail address

Travelling

Being forced to pay for a gift

VAT breakdown

eSIM

I want to cancel my sim only contract