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changing e mail address

Anonymous
Not applicable

how do I change my e mail address, I can't find any information to tell me. My current one that you have has been removed

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MI5
Level 94: Supreme
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Registered:
Log into your MyO2 and go the the section called "manage my details"
You need to change your username which is the same as your email address.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
  • 143442 Posts
  • 632 Topics
  • 27490 Solutions
Registered:
Log into your MyO2 and go the the section called "manage my details"
You need to change your username which is the same as your email address.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 4
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MI5
Level 94: Supreme
  • 143442 Posts
  • 632 Topics
  • 27490 Solutions
Registered:
Direct link here https://accounts.o2.co.uk/manage
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 3 of 4
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Marjo
Former Staff
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Registered:

Hello @Anonymous how are you getting on with changing your email address in My O2? Did you manage to do it yet?

 

Should look like this in My O2 as per MI5 suggestion above (thanks @MI5!):

MyO2_ManageMyDetails_Username.png

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