@Anonymous wrote:
I wanted to pay off my device plan and switch to a cheaper airtime plan. O2 told me that even if I paid off the device plan I was still contracted to the to airtime plan for the remainder of the 24 months and the only way out of that was to pay all the monthly airtime costs off too.
That's wrong if you are on a refresh contract but correct for a standard contract.
What type are you on and who told you?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
