Solved: change tarrifs

Anonymous · ‎05-02-2016

Hi was just wondering if anyone can help. My friend just got a new sim card. After topping up £10 found out it was a International sim card.. is it possible to change tarifs to a big bundle 1???

MI5 · ‎05-02-2016

Yes you can do it in your MYO2 http://www.o2.co.uk/myo2 or by calling 4445 or 2202

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5 · ‎05-02-2016

Yes you can do it in your MYO2 http://www.o2.co.uk/myo2 or by calling 4445 or 2202

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎05-02-2016

Pop in store & get a big bundle payg sim or call 4445 & they should be able to sort it for you

MI5 · ‎05-02-2016

Help page here http://www.o2.co.uk/help/pay-and-go/other-pay-and-go-tariffs-and-bolt-ons

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎05-02-2016

You can also change via text message

Text BASICS to 21300
Text 10BUNDLE (for the £10 tariff) to 21300
Text 15BUNDLE (for the £15 tariff) to 21300
Text 20BUNDLE (for the £20 tariff) to 21300
Text 25BUNDLE (for the £25 tariff) to 21300
Text BIGTALK free to 21300

Social Media Support ~ O2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Anonymous · ‎05-02-2016

Thanks will have look now x

MI5 · ‎05-02-2016

Just shout up if you need anymore help.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Getafix · ‎05-02-2016

You can do it using Live Chat as well.

MI5 · ‎05-02-2016

Yep, that pretty much covers every base, lol

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎05-02-2016

Just about

Social Media Support ~ O2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

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