15-06-2023 09:15
15-06-2023 09:25
It depends @Mark48
Log in to your My o2 on the web, and if there is a section for it that looks like this:
You will be able to change it yourself.
If you don't have this, then you need to contact customer services either by calling 202 (or 0344 809 0202) or by messaging on social media:
Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG)
Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
Link to our guide on how to contact them can be found here
15-06-2023 09:25
It depends @Mark48
Log in to your My o2 on the web, and if there is a section for it that looks like this:
You will be able to change it yourself.
If you don't have this, then you need to contact customer services either by calling 202 (or 0344 809 0202) or by messaging on social media:
Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG)
Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
Link to our guide on how to contact them can be found here