on 12-11-2020 15:42 - last edited on 13-11-2020 12:14 by Martin-O2
my tariff/contract expires 30th october 2020. my new contract begins 1st november 2020. you have asked for details of my banking account, but you already have these for my old contract ; why do you need these again?
Regards Brenda Harrop
on 12-11-2020 15:54 - last edited on 13-11-2020 12:14 by Martin-O2
Your direct debit should continue if you have one already set up.
Please remove your mobile number as this is a public community and you may get spammed
Call customer service to clarify
on 12-11-2020 16:07
on 12-11-2020 16:07
If you've received a text asking for bank details It's a well known scam.
Block the number and report it free to 7726.
DO NOT follow any links or enter any information.
O2 advice here https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice
https://www.actionfraud.police.uk/
How to block a number:
https://www.samsung.com/us/support/answer/ANS00062352/
https://support.apple.com/en-us/HT201229
O2 never text from a mobile number.