on 06-06-2019 20:21
This isn't O2 so you'll need to contact them directly http://www.o2.co.uk/contactus
You can also check yourself in your MyO2 http://www.o2.co.uk/myo2
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
on 07-06-2019 12:27
Hi @Kate01 , happy Friday!
As mentioned by @MI5 above, did you manage to check your My O2 account for the billing address? That's usually the quickest way. Let us know if we can help further with that.
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