change my tariff

[bappisharif]

I would like to change my tariff to a 30 GB data, unlimited UK calls and texts from my current one at the advertised price of $£15.20/month.

On "my O2" they only show a much more expensive tariff for 30 GB at £26! Whereas, in the O2 site I can get a sim only for £15.20.

What should I do?

[gmarkj]

You need to get in touch with o2 then @bappisharif 

Also you need to edit your phone number out - this is a public customer community, so EVERYONE can see your phone number. Click the little down arrow in the top right of your post.

Either call 202 from a pay monthly phone, or 0344 809 0202 from another phone.

If your phone is not working, then use Skype and call 0800 902 0217.

Guide here Guide: A Guide to Skype

Finally try messaging on social media:

Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG)

[MI5]

@bappisharif 

The lower price is available if you can upgrade. Tariff changes are always more expensive.