Solved: change bank details

Anonymous · ‎21-11-2016

hello I need to change my bank details so that my daughter pays the bills.. i am assured it can be done online but i cant find it.

pleasecan someone tell me where the details are on the website or app - preferably both, then i can upgrade for her

MI5 · ‎21-11-2016

It's in the "Manage My Details" section of your MyO2 http://www.o2.co.uk/myo2
You will need to set a pin the first time you use the service so have your phone with you to receive the cofirmation code.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎21-11-2016

It's in the "Manage My Details" section of your MyO2 http://www.o2.co.uk/myo2
You will need to set a pin the first time you use the service so have your phone with you to receive the cofirmation code.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎21-11-2016

thank you I couldnt find it there.Ill look again now

MI5 · ‎21-11-2016

View latest bill then change payment details.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎21-11-2016

sorry cant find it there at all, tried everything as i did earlier. no sign

MI5 · ‎21-11-2016

Direct link https://mymobile.o2.co.uk/paymonthly/bills?disambiguation_id=345c2153-29bc-4917-9f94-9a0f4f68eaad

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Cleoriff · ‎21-11-2016

@AnonymousIf you need a picture description once you get into My O2 as shown above...this is what you are looking for

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