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1 ACCEPTED SOLUTION
Accepted Solutions
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You need to go into MyO2 http://www.o2.co.uk/myo2
Along the top of the page you will see various headings. It's in the section BILLS AND CURRENT CHARGES. Drop down box will show "Change payment or address details" and address details will allow you to change your address. O2 will send you a text to make sure it's you.
- 122826 Posts
- 826 Topics
- 7467 Solutions
You need to go into MyO2 http://www.o2.co.uk/myo2
Along the top of the page you will see various headings. It's in the section BILLS AND CURRENT CHARGES. Drop down box will show "Change payment or address details" and address details will allow you to change your address. O2 will send you a text to make sure it's you.
- 122826 Posts
- 826 Topics
- 7467 Solutions
Just to add @touqa, if you are looking to make payment:
You need to contact payment management.
Details here Guide: Coronavirus Community Help and Support
To pay bills, ask for payment extensions or query bills etc, you need to contact the Payment Management Team.
You can reach the Payment Management team on 0800 902 0217.
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm
https://www.o2.co.uk/help/account-and-billing/payment-support
Best time to call is around 8.00am
