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change DD account

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jans
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on ‎02-06-2020 15:41

on ‎02-06-2020 15:41

Hi Im changing banks and need to change my DD details - Been around the site several times not intuitive how to update bank details 

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MI5
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on ‎02-06-2020 16:57

on ‎02-06-2020 16:57

@jans 

You should be able to change your bank details in your MyO2 http://www.o2.co.uk/myo2 under "Manage My Details"

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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Bambino
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on ‎02-06-2020 16:19

on ‎02-06-2020 16:19

@jans You need to speak to customer service. 0800 587 4005 seems to be the best of the numbers to start with. Select any option. Even fraud or lost/stolen if necessary. It's the only way to get through.

Guide: Coronavirus Community Help and Support 

I DO NOT WORK FOR O2



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MI5
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on ‎02-06-2020 16:57

on ‎02-06-2020 16:57

@jans 

You should be able to change your bank details in your MyO2 http://www.o2.co.uk/myo2 under "Manage My Details"

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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jonsie
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on ‎02-06-2020 18:51

on ‎02-06-2020 18:51

Guide: How-to guide for My O2 

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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jans
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on ‎04-06-2020 12:35

on ‎04-06-2020 12:35

Thanks all - I have managed to do it through Manage my account - Apologies I just couldn't access that page earlier - Thanks for the help 

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MI5
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on ‎04-06-2020 13:42

on ‎04-06-2020 13:42

You're welcome
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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