change DD account

[jans]

Hi Im changing banks and need to change my DD details - Been around the site several times not intuitive how to update bank details 

[Bambino]

@jans You need to speak to customer service. 0800 587 4005 seems to be the best of the numbers to start with. Select any option. Even fraud or lost/stolen if necessary. It's the only way to get through.

Guide: Coronavirus Community Help and Support 

[MI5 · Accepted solution]

@jans 

You should be able to change your bank details in your MyO2 http://www.o2.co.uk/myo2 under "Manage My Details"

[jonsie]

Guide: How-to guide for My O2 

[jans]

Thanks all - I have managed to do it through Manage my account - Apologies I just couldn't access that page earlier - Thanks for the help 

[MI5]

You're welcome