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cap my bill

Anonymous
Not applicable

on ‎06-01-2016 20:56

on ‎06-01-2016 20:56

how do i cap my bill so i cant go over  monthly allowance

 

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MI5
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on ‎06-01-2016 20:59

on ‎06-01-2016 20:59

You can't on O2.
Which allowance are you worried about exceeding?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Bambino
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‎06-01-2016 21:11 - edited ‎06-01-2016 21:14

‎06-01-2016 21:11 - edited ‎06-01-2016 21:14

@Anonymous If you want to cap your spend, you can switch to Tesco Mobile, which uses the O2 network. Three will also cap if you ask. Don't know about the other networks.

I DO NOT WORK FOR O2



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Anonymous
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on ‎06-01-2016 21:34

on ‎06-01-2016 21:34

You can monitor your allowances in myo2 or use a payg account
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Curr946
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on ‎06-01-2016 21:37

on ‎06-01-2016 21:37

I was posting about this very thing the other day. @Toby is passing on feedback to the powers that be, but don't expect this to change in the short to medium term, if ever.
Current Phone: Sony Xperia XZ Premium
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jonsie
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on ‎06-01-2016 23:13

on ‎06-01-2016 23:13

You can't exceed your data allowance as it is stopped when you reach your limit. As for texts and calls keep a regular check in My O2.

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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