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Anonymous
Posts: 0

cant view my bill

anyone know why even though I can log in there is no link to view my bill online?
Posts: 27,019
Topics: 247
Solutions: 1,614
Registered: ‎29-07-2008

cant view my bill

[ Edited ]
Are you logging in with the correct details?

Try here:

https://registration.o2.co.uk/Reclaim/R ... ndPassword
To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
Anonymous
Posts: 0

cant view my bill

just chnaged my password and there is still no link to see my bill only to change my preferences
Anonymous
Posts: 0

cant view my bill

I've got the same problem, i can't view my bill online either. Smiley Sad
Posts: 27,019
Topics: 247
Solutions: 1,614
Registered: ‎29-07-2008

cant view my bill

You may need to contact Customer Services as your account may not be set up correctly.

Please come back and tell us what the problem was as quite a few have had similar trouble.
To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
Anonymous
Posts: 0

cant view my bill

I've been able to see it before, I've been on this contract since last july.
Anonymous
Posts: 0

cant view my bill

When i go on this link it just re directs back to the dashboard.

http://www.o2.co.uk/myo2/viewmybill
Anonymous
Posts: 0

cant view my bill

Contact O2, starting with this link:

https://www.o2.co.uk/apps/help/help

I had this problem recently. I'm pretty sure I was once able to view my bill, but recently I found I couldn't.

I contacted them, and they texted me with a new, generated by them, login and password.

I originally created my own login and password. Now I have two logins. They both login ok, but only the one they created for me allows access to the billing page.

HTH

_
Anonymous
Posts: 0

cant view my bill

the problem lies with internet explorer 8 Smiley Sad i had the same problem as soon as i reverted back to IE7 i can view it hope this helps
Anonymous
Posts: 0

cant view my bill

I don't use Internet Explorer. I use Mozilla Firefox. Getting a new, O2 generated, login did the trick.