on 19-12-2012 10:38
on 19-12-2012 10:38
on 19-12-2012 10:45
on 19-12-2012 10:45
on 19-12-2012 13:22
Have you cleared your cache?
What Browser are you using?
If after clearing your cache and trying a different Browser it is still not working then you will need to call Customer service to get them to reset your account.
Let us know how you get on