cant pay bill, my 02, isnt working, and 202 cant process payment over the phone

[SP86]

cant pay bill, my 02, isnt working, and 202 cant process payment over the phone

[jonsie]

This looks like something you’d need to call O2’s customer service team about – give them a call on 202  or 0344 809 0202

Use the specific Payment management number  0800 902 0217

The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm

[Bambino]

@SP86 See this: How can I pay my bill? (o2.co.uk)

[Oxonian]

@SP86 

If you know how much you bill is, you will find guidance on payment by bank transfer in the link that @Bambino has provided to you. 👍 

[madasaf1sh]

@SP86 

O2 no longer accept payment by Bank Transfer, as per this page here https://www.o2.co.uk/help/account-and-billing/how-to-pay

You may be allowed if on a payment plan but that is at the discretion of o2..

So if you pay by Bank Transfer you will end up in a world of pain, best thing to do is setup a Direct Debit...

[jonsie]

I stated that a few weeks ago

I would never ever do a bank transfer to O2

It will disappear and the phone will be barred and a never ending saga begins

Stress and bad credit just to name two problems

[MI5]

Payment trace, blah, blah, blah, bore, snore zzzzzzzz

[madasaf1sh]

Think its time the payment guide got updated... 

@Dave-O2 can the guide be either removed or amended, to save people making bank transfers and ending up in a world of pain, as the link above says no longer permitted, and is not a valid payment method.. 

[jonsie]

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@MI5 wrote:

Payment trace, blah, blah, blah, bore, snore zzzzzzzz

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[Cleoriff]

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@madasaf1sh wrote:

Think its time the payment guide got updated... 

@Dave-O2 can the guide be either removed or amended, to save people making bank transfers and ending up in a world of pain, as the link above says no longer permitted, and is not a valid payment method.. 

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@madasaf1sh 

I wrote that guide and it took a damn long time. I'm quite happy to update it as required and if requested by @Dave-O2 .

However, I'd rather you didn't take it on yourself to ask for it to be removed when many of the forum guides (written by others) need updating as well as that one.

Thanks.