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cant pay and cant seem to contact o2

srtu
Level 1: Joiner
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cant pay bill as not been working. been cut off.

cant seem to find a way to contact o2

202 doesent work and hangs up

 

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KingAmo
Level 15: Gaining a Reputation
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@srtu
Sorry for the inconvenience caused.

Contact the payment team for help.
Or call any of these numbers in the article

https://community.o2.co.uk/t5/Other-Products-and-Services/Coronavirus-Covid-19-Community-Help-and-Su...
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jonsie
Level 94: Supreme
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If You need to call O2 then choose any of the options, fraud etc
Everything is taking longer due to the lockdown. Call centres and social distancing means limited staff to handle all the queries. Patience needed I'm afraid.
https://community.o2.co.uk/t5/Other-Products-and-Services/Coronavirus-Covid-19-Community-Help-and-Su...
Other numbers to try
0800 977 7337
0800 587 4005
0800 0901808
Download and use Skpe to call any of the free numbers

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