cancel
Showing results for 
Search instead for 
Did you mean: 

cant get sim activate

Anonymous
Not applicable

the sim serial number is (edited)

Message 1 of 4
1,134 Views
3 REPLIES 3

Anonymous
Not applicable

Hi

 

This is a customer forum so we don't have access to your account I'm afraid. 

 

Perhaps try the sim in another phone. 

 

Following that please contact customer service o2 Customer Services Link http://www.o2.co.uk/contactus 

 

They may advise to visit an O2 HighStreet store to be given another. They can transfer your number and tariff there for you too. 

Message 2 of 4
1,129 Views

Anonymous
Not applicable

Hi @Anonymous ,

 

   Can you give us a bit more information? when you say activated...is it a replacement sim and you are trying to do a sim swap or is it a new pay and go sim and you are having problems with the activation?

Message 3 of 4
1,053 Views

jonsie
Level 94: Supreme
  • 92912 Posts
  • 608 Topics
  • 6913 Solutions
Registered:

Perhaps the OP can come back and let us know if it's a replacement sim for L&S or a replacement. It may just be a bar on the account or the sim swap hasn't been done.

Message 4 of 4
988 Views