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cancelling pls help

hc91
Level 1: Joiner
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i took out a contract one phone for me one for my girlfriend. each phone cost 180. i want to cancel the contracts. i dont really like o2 or my contract. it was the first time getting a contract and so i just jumped straight for the first one. if i cancel the contract one cancellation fee will be 384.24 and i think its a bit steep. is there some sort of thing i can do? i mean cancel the sim? just pay off the phone monthly? my o2 plan is ridiculous anyway my data never lasts and my phone always glitches!!!

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MI5
Level 94: Supreme
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@hc91 

As per the T&C's you agreed to, the only way out is to pay off the device plans.

You then keep the phones and can cancel the airtime for free.

If the phone is faulty you need to contact O2 or the manufacturer for a warranty repair.

O2 numbers here Guide: Coronavirus Community Help and Support 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
  • 143435 Posts
  • 632 Topics
  • 27490 Solutions
Registered:

@hc91 

As per the T&C's you agreed to, the only way out is to pay off the device plans.

You then keep the phones and can cancel the airtime for free.

If the phone is faulty you need to contact O2 or the manufacturer for a warranty repair.

O2 numbers here Guide: Coronavirus Community Help and Support 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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