Solved: Re: cancelling a new contract

Anonymous · ‎17-05-2013

Hi! I have recently started a contract with o2, I have been in the contract for 5 days and don't feel a contract is for me. Will there be any charges for cancelling, and also would o2 want the contract phone back?

perksie · ‎17-05-2013

You have seven working days to cancel and will only be charged for the airtime used.

You must return the phone and it's best to call on 202 as soon as possible when they open tomorrow and they will tell you how to return the phone.

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1

View solution in original post

perksie · ‎17-05-2013

You have seven working days to cancel and will only be charged for the airtime used.

You must return the phone and it's best to call on 202 as soon as possible when they open tomorrow and they will tell you how to return the phone.

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1

Anonymous · ‎18-05-2013

Well it would be nice if one could open up a new contract, cancel it within the cooling off period and get to keep the handset !

Bambino · ‎18-05-2013

I think that's called theft.

I DO NOT WORK FOR O2

Anonymous · ‎18-05-2013

@Bambino wrote:
I think that's called theft.

Isnt possession 9 tenths of the law !

Lol.

O2

cancelling a new contract

Calls dropped soon as dialed

Access to billing / phone plan etc

Phone no longer tied to my account

O2 Travel (for O2 Travel Inclusive Zone) Bolt On

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