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cancellation

Anonymous
Not applicable

how do I cancel my o2 pay monthly account

11 REPLIES 11

jonsie
Level 94: Supreme
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@Anonymous wrote:

I have been a customer with O2 for about 10years, give or take. I do expect some level of decency when needing them to deal with any of my enquiries. Is that too much to ask?


Not at all. Unfortunately you couldn't pick a worse time to contact customer service as you probably realise but I'm not trying to make excuses for them. Incidently after reading your initial post I tried online chat and got through ok?

MI5
Level 94: Supreme
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If you are using an iPhone or iPad you need to force desktop mode in Safari to get live chat to work and disable any pop up blockers.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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