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Level 1: Joiner
Posts: 1
Registered: ‎18-02-2014
Accepted Solution

cancellation

do I have to give notice to cancel my sim? I am not in a contract and on pay monthly

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Registered: ‎04-04-2012

Re: cancellation

[ Edited ]

Hi @shazza1 yes, you need to call 202 and give 30 days notice. 

You’ll be free to leave after that. 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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Re: cancellation

Hi @shazza1

Not sure I understand your question?. If you are on pay monthly then you are on a contract unless it's paid off and is now rolling on?. If so yes you have to give 30 days notice

https://community.o2.co.uk/t5/How-to-Guides/Cancelling-Your-Contract-A-Guide/ba-p/566774

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Posts: 117,712
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Registered: ‎04-04-2012

Re: cancellation

If you want to keep your number you’ll need your PAC too https://community.o2.co.uk/t5/How-to-Guides/How-to-get-your-PAC-2017-Update/ba-p/1052278
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
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Registered: ‎04-01-2009
Posts: 101,980
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Registered: ‎14-01-2013

Re: cancellation

Well... thats everything covered....whether they wanted it or not...LOL

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Posts: 117,712
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Registered: ‎04-04-2012

Re: cancellation

Never let it be said that we’re not helpful Smiley Happy
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
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Registered: ‎11-04-2012

Re: cancellation

[ Edited ]

@Cleoriff wrote:

Well... that's everything covered....whether they wanted it or not...LOL


Certainly couldn't accuse us of having too many cooks, eh? tongue

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