on 13-03-2018 12:30
but poor service may not be grounds to cancel for free.
You need to go through customer service and the complaints process to try and resolve first http://www.o2.co.uk/contactus
Lumia 950 Dual (O2 & Sfr) and Z3 Tablet (Three UK)
nil desperandum. When you take things for granted, the things you are granted, are taken away.
13-03-2018 12:30 - edited 13-03-2018 12:35
@hi3 Please take a look at this link: https://community.o2.co.uk/t5/How-to-Guides/Cancelling-Your-Contract-A-Guide/ba-p/566774
As said, poor service may not be grounds to cancel. If you still want to cancel, you may also want to take a look at these links as well:
on 19-03-2018 12:28
Hi @hi3, sorry to hear that you've been having poor service. Please do let us know if you need any additional advise or if the above info was helpful to you?
I'd love to hear your thoughts on why you stayed on our community, let me know here.