on 13-03-2018 12:30
but poor service may not be grounds to cancel for free.
You need to go through customer service and the complaints process to try and resolve first http://www.o2.co.uk/contactus
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
13-03-2018 12:30 - edited 13-03-2018 12:35
@hi3 Please take a look at this link: https://community.o2.co.uk/t5/How-to-Guides/Cancelling-Your-Contract-A-Guide/ba-p/566774
As said, poor service may not be grounds to cancel. If you still want to cancel, you may also want to take a look at these links as well:
on 19-03-2018 12:28
Hi @hi3, sorry to hear that you've been having poor service. Please do let us know if you need any additional advise or if the above info was helpful to you?
Check out some of the recent discussions:
→ What do you look for in a new phone? Let us know what your priorities are when picking a new device!
→ MWC 2019 Megathread Seen any tech you’re interested in or want to know more about something? Tell us here!
→ Which O2 Academy gig are you most interested in this year? Check out what's coming up and let us know which gig you fancy!
→ Samsung S10 range - Pre-order now on O2 - Find out the latest info on Samsung's announcement and join the conversation!
If you'd like to take part, why not register?