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hi3
Level 1: Joiner
Posts: 1
Registered: ‎13-03-2018
Accepted Solution

cancellation

how do i cancel my contract due to poor servcie form o2

Posts: 77,225
Topics: 481
Solutions: 8,953
Registered: ‎04-04-2012

Re: cancellation

How to cancel here https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Cancelling-Your-Contract-A-Guide/m-p/566774/hig...
but poor service may not be grounds to cancel for free.
You need to go through customer service and the complaints process to try and resolve first http://www.o2.co.uk/contactus
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Lumia 950 Dual (O2 & Sfr) and Z3 Tablet (Three UK)
iPhone7 (EE)

nil desperandum. When you take things for granted, the things you are granted, are taken away.



Level 59: Quartermaster
Posts: 10,030
Registered: ‎31-03-2010

Re: cancellation

[ Edited ]
Community Manager
Posts: 3,865
Registered: ‎23-07-2014

Re: cancellation

Hi @hi3, sorry to hear that you've been having poor service. Smiley Sad Please do let us know if you need any additional advise or if the above info was helpful to you?

 

Cheers @MI5 and @Bambino!


I'd love to hear your thoughts on why you stayed on our community, let me know here. Smiley Happy

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