cancel pay monthly

[C1]

Hi,

Need to cancel my pay monthly account. Cant get through on phones, does anyone know how to do online?

Thanks

[Cleoriff]

Hi @C1 

You can do it via text

Guide: Cancelling Your Contract 

[JamesCawson]

Basically I can see on my bills that I’m paying monthly broadband on a phone number that’s not mine

[Cleoriff]

@JamesCawson 

Then you need to contact O2 tomorrow.

All numbers in this guide. Guide: Coronavirus Community Help and Support 

The one ending 4005 has the best result.

[jonsie]

You need to call O2

Guide: Coronavirus Community Help and Support