cancel
Showing results for 
Search instead for 
Did you mean: 

cancel my contract

jiawei_Luo
Level 1: Joiner
  • 3 Posts
  • 3 Topics
  • 0 Solutions
Registered:

Hi there, 

I just checked my phone is still under a contract. But i do go to you store to change my contract to a PayG 3 months ago. Can you tell me how to cancel the contract cuz i am on abroad. Is it possible to do it online?

 

Best 

Message 1 of 3
688 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 143403 Posts
  • 632 Topics
  • 27489 Solutions
Registered:

@jiawei_Luo 

It is not possible to cancel online. 

How to cancel here https://community.o2.co.uk/t5/How-to-Guides/Cancelling-Your-Contract-A-Guide/ba-p/566774

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

Message 3 of 3
683 Views
2 REPLIES 2

Cleoriff
Level 94: Supreme
  • 122351 Posts
  • 824 Topics
  • 7457 Solutions
Registered:

@jiawei_Luo

How to cancel contract here https://community.o2.co.uk/t5/How-to-Guides/Cancelling-Your-Contract-A-Guide/ba-p/566774

If you need to contact customer services to help. you will find a free number here https://www.o2.co.uk/contactus

Veritas Numquam Perit

Girl in a jacket
Message 2 of 3
684 Views

MI5
Level 94: Supreme
  • 143403 Posts
  • 632 Topics
  • 27489 Solutions
Registered:

@jiawei_Luo 

It is not possible to cancel online. 

How to cancel here https://community.o2.co.uk/t5/How-to-Guides/Cancelling-Your-Contract-A-Guide/ba-p/566774

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 3 of 3
684 Views